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CHANNELS Answered by engineers
Ask the hard question first.
No chat widget, no qualification funnel. Write to the channel that fits, include the detail below, and your message lands with someone who can actually answer it.
office@libracapital.group
New engagements, partnerships, and anything that fits nowhere else. State the workload or estate, and what decision you are trying to make.
Write to office → TENDERS & PROCUREMENTtenders@libracapital.group
Procurement pack requests, capability statements, and tender responses. Include the procedure reference and your deadline.
Write to tenders → EXISTING CLIENTSsupport@libracapital.group
Support under an active agreement. Use the priority terms in your contract; this channel is monitored against them.
Write to support →01 What to include
Help us answer well the first time.
- The estate: what you run today — vendors, scale, and what hurts.
- The decision: what you are trying to choose, prove, or fix.
- The constraint: deadline, budget envelope, procurement rules — whichever binds.
Three lines is enough. You will get a reply from an engineer with a real assessment — including "this is not work we should do for you", when that is the honest answer.
02 The entity
Who you are writing to.
| Legal entity | Libra Capital Group FZE LLC |
| Jurisdiction | Ajman Media City Free Zone, Ajman, United Arab Emirates |
| Established | 2019 |
| General channel | office@libracapital.group |